Contact Us

FVM’s experienced professional staff takes care of the administrative portion of our member physicians’ managed care network. FVM coordinates health services through a contracted network of physicians, hospitals and health care providers. We focus on the managed care guidelines so that our contracted physicians may focus on the individual patient. 

FVM Customer Service Representatives are dedicated to providing responsive service and the personalized attention you deserve. If you have a question or concern, please call us at 630-482-9758. We can assist you with inquiries regarding:
     •  Primary Care Physicians (PCPs) 
     •  Health plan eligibility 
     •  Copayments and deductibles 
     •  Claims information 
     •  Compliments and areas of concern 
     •  Changes in address or PCP 
     •  If you have additional insurance or your additional insurance is no longer effective

We are just a phone call away!

A FVM Customer Service Representative is eager to assist you at 630-482-9758.
We are available Monday through Friday 8:30 a.m. to 4:30 p.m.


Call us direct:     1-630-482-9758
Call us toll-free: 1-888-482-3865
Fax number:       1-312-283-3546